Shipping

WE OFFER FREE EXPEDITE GLOBAL SHIPPING THROUGH DHL EXPRESS

Check out below for exclusions:

 

Shipping Fee by country:

Country Shipping Fee

Albania, Bahrain, Bosnia & Herzegovina, Gibraltar, Israel, Kosovo, Kuwait, Montenegro, North Macedonia, Oman, Qatar, Saudi Arabia, Serbia, United Arab Emirates

$4.99 USD

Afghanistan, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, Burkina Faso, Burundi, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Cameroon, Samoa, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Côte d’Ivoire, Curaçao, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Guiana, Gabon, Gambia, Georgia, Ghana, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Iceland, Iraq, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Lebanon, Lesotho, Liberia, Madagascar, Malawi, Maldives, Mali, Martinique, Mauritania, Mauritius, Mayotte, Moldova, Mongolia, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Panama, Papua New Guinea, Paraguay, Réunion, St. Kitts & Nevis, United States (7 of 62 states), Rwanda, St. Barthélemy, St. Helena, St. Lucia, St. Martin, St. Pierre & Miquelon, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Solomon Islands, South Africa, South Sudan, St. Vincent & Grenadines, Sudan, Suriname, Tajikistan, Tanzania, Togo, Tonga, Trinidad & Tobago, Tunisia, Turks & Caicos Islands, Tuvalu, Uganda, Uruguay, Uzbekistan, Vanuatu, British Virgin Islands, Yemen, Zambia, Zimbabwe, Sint Maarten, South Georgia & South Sandwich Islands, Wallis & Futuna, Western Sahara

$9.99 USD

Other countries*

*Except countries where shipping service is not available - see list below

Free

 

Estimated Delivery Time:

  • We strive to deliver your orders as quickly as possible. For most countries, the estimated delivery time is 2-5 days.

Shipping Method:

  • We exclusively ship all orders from South Korea via our trusted shipping partner, DHL Express. Currently, DHL Express is the only shipping courier available for our shipments.

Order Processing Time:

  • Orders are processed and shipped within 72 hours during working hours after placement. Please note that working hours are from [MON - FRI] 9 AM - 6 PM KST (GMT+9). Orders placed during weekends and holidays will be processed on the next working day.

Customer Service:

  • If you have any inquiries or need assistance, our customer service team is here to help. You can reach us at cs@bazzaal.com. Our customer service operating hours are [MON - FRI] 9 AM - 6 PM KST (GMT+9). Please note that we are closed on weekends and holidays.

Tracking Updates:

  • We will provide tracking updates for your shipment via email. If you can't find the email in your inbox, please check your spam folder.

Shipping Adress:

  • Please ensure that the delivery information, including the name and address, is provided in English. This helps us ensure accurate and efficient delivery.

Full Name and Contact Number:

  • To avoid any delays in delivery, please provide a full name when placing your order. Incomplete, initials, or fake names may require additional identity verification, which can cause delays. Additionally, please provide a reachable contact number to ensure successful international delivery.

Special Requirements for Customers in Brazil:

  • Customers located in Brazil must provide their CPF (14) or CNPJ (18) number to info@bazzaal.com.

Refund and Return Policy:

  • All sales are final, and items cannot be refunded. However, we accept returns for refund or exchange only for items that are damaged during transit. Please contact our customer service team for assistance with damaged items.
  • Please note that packages stolen after correct delivery will not be refunded. To minimize the risk of theft, we highly recommend not selecting signatureless front door delivery. Opting for a delivery method that requires a signature helps ensure the safe receipt of your package.
Customs Charges and Duties:
  • Please note that any duty, import taxes, customs fees, or other charges imposed by your country's customs authorities are the responsibility of the recipient.

 

FAQ:

  1. Do you ship to my country?


We ship to most countries worldwide. However, please note that we do not ship to the following countries: Ascension Island, Comoros, Djibouti, Greece, Greenland, Guinea-Bissau, India, Italy, Libya, Malaysia (Penang), Mexico, Pakistan, Peru, Russia, Somalia, Spain, Sri Lanka, Timor-Leste, Tristan da Cunha, Turkey, Turkmenistan, Ukraine, Venezuela, Vietnam.


If you have any further questions or concerns, please don't hesitate to contact our customer service team. We are here to assist you.